Frequently Asked Questions

Everything you need to know about bringing Hansø Home into your living space.

What materials are used in Hansø Home furniture?

We prioritize sustainability and durability, using FSC-certified solid woods, premium linen blends, and recycled metals to ensure each piece lasts for generations.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-4 weeks for scheduling and transit.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international delivery in the near future.

How should I care for my Hansø textiles?

Most of our cushion covers and throws are machine washable on a gentle cycle. We recommend air drying to maintain the integrity of the natural fibers.

Can I track my delivery in real-time?

Yes, once your order ships, you will receive a confirmation email with a tracking link to monitor your package's journey to your doorstep.